jdbdt Privacy Policy

Data We Collect

jdbdt collects personal data from players in Bangladesh and other jurisdictions in order to provide, maintain, and improve its online casino and sports betting services. The categories of data we collect are set out below.

1.1 Registration Data

When you create a jdbdt account, we collect the information you provide directly, including:

• Full legal name as it appears on your government-issued identity document.
• Date of birth — required to verify that you meet the minimum age requirement of 18 years.
• Email address — used for account communications, transaction notifications, and promotional messages where you have opted in.
• Mobile phone number — used for account security, two-factor authentication, and support communications.
• Residential address — including district, division, and postal code within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).
• Username and password — your chosen account credentials. Passwords are stored in hashed form and are never accessible in plain text by jdbdt staff.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer process, jdbdt may request copies of one or more of the following documents:

• National Identity Card (NID) — Bangladeshi government-issued.
• Valid passport — any internationally recognised issuer.
• Driver's licence — Bangladeshi Road Transport Authority issued.
• Proof of address — a recent utility bill, bank statement, or official correspondence dated within 90 days.
• Payment method verification — a screenshot or confirmation from bKash, Nagad, Rocket, Upay, or a bank account statement confirming ownership.

KYC documents are processed securely, stored in encrypted form, and are only reviewed by authorised jdbdt compliance personnel.

1.3 Financial Transaction Data

Every deposit and withdrawal processed through jdbdt generates transaction records. We retain:

• Transaction amounts in BDT (৳).
• Payment method identifiers (e.g., bKash mobile number, Nagad account reference, bank account last four digits).
• Transaction timestamps in Bangladesh Standard Time (BST, UTC+6).
• Transaction status and processing outcome.
• Running account balance at time of transaction.

jdbdt does not store full card numbers, CVV codes, or complete bank account details on its own servers. Payment processing is handled via encrypted channels directly with the relevant payment provider.

1.4 Gameplay & Betting Data

jdbdt records detailed logs of all wagering activity on its platform, including:

• Game titles played, bet amounts, outcomes, and session durations for all slots, live casino, virtual sports, and arcade games.
• Sports and cricket betting selections, stake amounts, odds accepted, and settlement outcomes.
• Bonus claims, wagering progress, and bonus completion or expiry events.
• In-game chat messages where live dealer chat is available.

These records are retained for operational, compliance, and responsible gaming monitoring purposes.

1.5 Technical & Device Data

When you access jdbdt through any device or browser, our systems automatically collect certain technical data, including:

• IP address and approximate geolocation (country and city level).
• Device type, operating system, and browser version.
• Screen resolution and device language settings.
• Referring URL and on-site navigation path.
• Session start and end timestamps.
• Error logs and crash reports.

1.6 Communications Data

If you contact jdbdt's support team, we retain a record of all communications including the content of messages sent via email or live chat, the date and time of contact, and the resolution outcome. This data is used to improve service quality and to maintain a dispute resolution audit trail.

How We Use Your Data

jdbdt processes personal data only for specific, legitimate purposes. The table below sets out each processing purpose together with the legal basis and the categories of data involved.

jdbdt does not use personal data for automated decision-making processes that produce legal or similarly significant effects on players, except where such automated processing is strictly necessary for fraud detection or responsible gaming intervention — in which case players retain the right to request human review of any decision made about them.

Data Sharing & Disclosure

jdbdt does not sell, rent, or trade personal data to any third party for commercial marketing purposes. Data is shared only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

3.1 Payment Service Providers

To process deposits and withdrawals, jdbdt shares relevant transaction data with its payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. These providers receive only the minimum data necessary to complete the requested transaction and are contractually prohibited from using it for any other purpose.

3.2 Game Software Providers

jdbdt's casino games are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may receive anonymised session data and game logs for the purpose of game audit, RNG certification, and technical support. They do not receive personally identifiable information beyond what is technically required for game session authentication.

3.3 KYC and Identity Verification Partners

jdbdt may use third-party identity verification services to assist with the KYC process. Where such services are used, identity document data is transmitted to the verification provider via encrypted channels. Verification providers are bound by strict data processing agreements and may not retain or repurpose the data submitted.

3.4 Legal and Regulatory Authorities

jdbdt may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where required to do so by applicable law, court order, or regulatory directive — including obligations relating to anti-money laundering (AML) reporting. jdbdt will notify affected players of such disclosures wherever it is legally permitted to do so.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jdbdt's business assets, personal data held by jdbdt may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material change to this Privacy Policy that results from it, prior to the data becoming subject to a different privacy policy.

Cookies & Tracking Technologies

jdbdt uses cookies and similar tracking technologies on its website to provide core functionality, analyse platform usage, and improve the player experience. This section explains what cookies are, which types jdbdt uses, and how you can manage your cookie preferences.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognise your device on subsequent visits and to remember certain information about your preferences or session state. Cookies cannot execute code, carry viruses, or access other files on your device.

4.2 Types of Cookies jdbdt Uses

jdbdt does not use third-party advertising cookies or behavioural retargeting pixels. No cross-site tracking of jdbdt players is performed for the benefit of external advertising networks.

4.3 Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your jdbdt account and will disrupt core platform functionality.

Instructions for managing cookies in common browsers can be found in each browser's help documentation. jdbdt is not responsible for the accuracy or completeness of third-party browser documentation.

Data Retention

jdbdt retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

When a retention period expires and there is no continuing legal basis for processing, jdbdt will securely delete or anonymise the relevant data. Anonymised, aggregated data that cannot be used to identify any individual may be retained indefinitely for statistical and research purposes.

Where a Player requests deletion of their data under their right to erasure (see Section 7), jdbdt will assess that request against applicable retention obligations. Data subject to mandatory legal retention periods cannot be deleted ahead of schedule, but jdbdt will restrict its processing to the minimum necessary during any mandatory retention period.

Data Security

jdbdt takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. While no internet-based platform can guarantee absolute security, jdbdt applies industry-standard controls commensurate with the sensitivity of the data it processes.

• SSL/TLS Encryption in Transit: All data transmitted between your device and jdbdt's servers is protected by TLS 1.2 or higher encryption. This applies to the entire jdbdt.app domain, including the login page, cashier, game lobby, and support portal.
• Encryption at Rest: Sensitive personal data — including KYC documents, payment method references, and account credentials — is encrypted at rest using AES-256 encryption on jdbdt's server infrastructure.
• Password Hashing: Player passwords are never stored in plain text. jdbdt applies a modern cryptographic hashing algorithm with per-account salting so that even in the event of a server breach, original passwords cannot be reconstructed.
• Access Controls: Access to personal data is restricted to jdbdt personnel and contractors who require it for their specific job function. All internal access is subject to role-based permissions, two-factor authentication, and a comprehensive access log.
• Network Security: jdbdt's server infrastructure is protected by firewalls, intrusion detection systems, and real-time traffic monitoring to identify and neutralise threats at the network perimeter.
• Vulnerability Management: jdbdt conducts regular security assessments and promptly applies patches to identified vulnerabilities in its platform software and infrastructure dependencies.
• Incident Response: jdbdt maintains a documented security incident response plan. In the event of a data breach that poses a risk to player rights or freedoms, jdbdt will notify affected players and relevant authorities in accordance with applicable data protection law, within the timeframes required by law.

Your Privacy Rights

jdbdt recognises and respects the data privacy rights of all players. Subject to applicable law and jdbdt's legal retention obligations, you have the following rights in relation to your personal data held by jdbdt:

To exercise any of the above rights, please contact jdbdt's data protection team by email at [email protected] (plain text — not a clickable link). jdbdt will acknowledge all data rights requests within 5 business days and will aim to resolve them fully within 30 calendar days of receipt. Where a request is complex or numerous, jdbdt may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.

jdbdt will not charge a fee for handling any data rights request unless the request is manifestly unfounded or excessive in nature, in which case a reasonable administrative fee may apply. Where jdbdt determines that a request is unfounded or excessive, the Player will be notified with full reasons before any fee is charged or the request declined.

Policy Updates & Contact

jdbdt reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform features, or internal data processing practices. The effective date shown at the top of this page will be updated whenever material changes are made.

Where changes to this Privacy Policy are material — meaning they affect the fundamental basis on which jdbdt processes your personal data — jdbdt will notify registered players by email to the address on file and will display a prominent notice on the platform for a period of at least 14 days before the changes take effect. Continued use of jdbdt's services following the publication of a revised Privacy Policy constitutes acceptance of the updated terms.

jdbdt encourages all players to review this Privacy Policy periodically to stay informed about how their data is being protected and used. The most current version of this Privacy Policy is always accessible at jdbdt.app/privacy-policy.

Contact jdbdt's Data Protection Team

For all privacy-related enquiries, data rights requests, or concerns about jdbdt's data handling practices, please contact the jdbdt data protection team using the details below. jdbdt is committed to responding promptly and transparently to all privacy communications.

If you are not satisfied with jdbdt's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. jdbdt will cooperate fully with any regulatory investigation arising from a player complaint submitted in good faith.